Start selling to customers
across Eswatini
Your complete guide to setting up your store, listing products and growing your business on SwaziSwap.
Register as a Seller →How to Register as a Seller
Create your seller account in minutes
Go to Seller Registration
Click "Become a Seller" in the navigation or visit the seller registration page directly.
Fill in Your Details
Enter your personal information — full name, username, email, password and phone number.
Upload Profile Photo
Optionally add a profile photo. This helps build trust with buyers browsing your store.
Submit Your Application
Click "Create Seller Account". Your application will be reviewed by our team and you'll be notified once approved.
Most seller applications are reviewed within 24–48 hours. While your application is pending you can still browse and shop as a buyer.
How to Create Your Store
Set up your storefront and make a great first impression
Go to Your Dashboard
After your account is approved, visit your Seller Dashboard and click "Create New Store".
Name & Describe Your Store
Give your store a memorable name and write a description that tells buyers what you sell.
Upload Logo & Banner
Add a square logo and a wide landscape banner. Use our built-in cropping tool to get the dimensions exactly right.
Pin Your Dispatch Location
Drop a pin on the map to set where our driver will collect orders from you. This is used to calculate delivery fees for buyers.
If you make significant changes to your store details, your store will go through a brief re-verification by our staff before being marked as Verified again.
How to List Products
Get your products in front of buyers
Go to Manage Store
From your Seller Dashboard, click on your store and select "Add Product".
Fill in Product Details
Enter the product name, description, price, stock quantity, weight and select the correct category.
Upload Product Images
Add up to 7 high-quality square photos of your product. Clear, well-lit images significantly increase sales.
Publish
Click "Add Product" to publish your listing. It will appear in the catalogue immediately.
How Payments & Payouts Work
Getting paid for your sales
Buyer Places Order
When a buyer purchases your product, the payment is collected securely by SwaziSwap as Merchant of Record.
Order is Collected
Our driver collects the product from your dispatch location. Make sure it's packaged and ready for collection.
Delivery Confirmed
Once the buyer receives their order, the delivery is marked as complete in the system.
Weekly Payout
Your earnings are paid out on a weekly schedule to your registered bank account or MoMo number.
A platform commission is deducted from each sale. Your commission rate is based on your seller quality score — the better your service, the lower your rate. Full details are available in your Seller Dashboard.
Store Verification Process
What it means and why it matters
Submit Your Application
When you register as a seller, your application is automatically submitted to our team for review.
Staff Review
Our team reviews your seller profile and store details to ensure everything meets our community standards.
Verified Badge
Once approved, your store receives a Verified badge, building trust with buyers browsing the marketplace.
Most seller applications are reviewed within 24–48 hours. If your store details change significantly, it may need to go through a brief re-verification.
Tips for Great Product Listings
Small things that make a big difference
Use high-quality photos
Take photos in natural light against a clean background. Show the product from multiple angles. Buyers can't touch the product — your photos do the selling.
Write detailed descriptions
Include size, material, colour, weight and any other relevant details. The more information you give, the fewer questions buyers will have — and the fewer returns you'll get.
Price competitively
Browse similar products on SwaziSwap to understand the market. Competitive pricing helps you appear higher in search results and win more sales.
Keep stock updated
Always make sure your stock count is accurate. Selling an item you don't have leads to cancelled orders and damages your seller quality score.
Choose the right category
Make sure your product is listed in the correct category. Buyers browse by category, and a miscategorised product gets far fewer views.
Be ready for collection
When an order comes in, have your product packaged and ready for our driver promptly. Fast turnaround leads to great reviews, a higher quality score and a lower commission rate.
Frequently Asked Questions
Quick answers for sellers